At the heart of the Belha Collection group's strategy
Our CSR approach :
Moving forward, step by step, together
At Belha Collection, we have chosen to embrace Corporate Social Responsibility (CSR) with conviction, but also with humility.
Established on the Basque Coast in Ciboure, Biarritz, Anglet and Bayonne, our hotel group now comprises 7 establishments, each anchored in its territory and environment.
Aware of the environmental, social and territorial impact of our activities, we want to develop in a more sustainable way that respects people, the Basque region and natural resources. This page sets out the initial foundations of our CSR approach, our commitments, the actions we have already taken and the areas of work we will continue to develop over time.
Why a CSR approach?
Our CSR approach was born of a collective reflection based on several simple observations:
Our strong regional roots on the Basque Coast
The impact of hotel activity on the environment
The importance of well-being and commitment of our teams
The growing expectations of our customers and partners in terms of liability
We don't claim to have all the answers.
On the other hand, we are determined to make concrete progress by implementing realistic, measurable actions tailored to our scale.
Our objectives
Belha Collection undertakes to :
Acting responsibly of the territory
Measure and monitor its CSR actions in order to continually improve its practices
Respecting the principles ethics, diversity and inclusion
Improving quality of life to the work of its employees
Gradually reduce its environmental impact
These commitments constitute a working framework.
They will evolve over time, in line with what we learn and our feedback.
Our pillars
We are working to limit our environmental impact
of our establishments, in particular on :
- Consumption of’water and energy
- Reducing and sorting waste
- Other types of pollution : light and sound
- The reduction in single-use products
- La raising awareness among teams and customers to eco-actions
Our teams are at the heart of our approach:
- Continuous improvement of working conditions
- Training and skills development
- Contribution to associative sector
- Prevention of occupational hazards
- Internal dialogue and listening to employees
- A commitment to solidarity serving local and national causes
We are committed to fundamental principles:
- Combating all forms of discrimination
- Respect and dignity at work
- Equality opportunities
- Labour relations based on trust
We want to develop responsible relationships with :
- Our customers
By listening and responding to every request they make during or after their stay - Our suppliers and partners
By forging trust-based partnerships and working together towards more responsible products and/or services - Local players
By communicating transparently and expressing fairness in our practices
As a local hotel operator, we are committed to :
- Enhancing the Basque Country
- Contribute to local economic dynamism
- Working with local suppliers and partners
- Participate in initiatives to social and cultural impact
Our actions
A recent approach, but already concrete actions:
Reducing our footprint
- Waste sorting and recovery: bio-waste, glass, paper, plastic, edible oils and specific waste
- Reducing single use: gradual elimination of plastics, refillable containers, short distribution channels, etc.
- Energy optimisation: low-energy lighting, presence detectors, intelligent equipment control
- Responsible management of water and resources: limiting consumption, recovery and sustainable solutions
- Continuous improvement in the environmental performance of our facilities
Ecosystem progress
- Supporting our partners in sustainable and responsible CSR initiatives
- Selection of products and services that respect the environment and people
- Promoting local players and short distribution channels in the Basque Country
- Continuous innovation to integrate solutions with a positive impact
- Contributing to more responsible tourism that is firmly rooted in the local area
Implications for teams and the region
- Raising awareness and training our teams in environmental and social issues
- Continuous improvement of working conditions and promotion of professions
- Involving employees in local and responsible initiatives
- Solidarity and philanthropic actions: support for associations, participation in campaigns (Pink October, Make-A-Wish, etc.)
- Donating, reusing and making resources available to projects with a social impact
Key figures
These indicators will be refined, measured and updated on a regular basis to track our progress in a transparent way.
7
establishments
committed
10
à
20
%
water savings achieved
+220
employees made aware
10
à
20
%
savings in energy consumption
+30t
/year
of food waste recycled into compost
These indicators will be refined, measured and updated on a regular basis to track our progress in a transparent way.
What about tomorrow?
Belha Collection's CSR approach is constantly improving.
We are aware that we have a long way to go, but we are moving forward with sincerity, taking into account the constraints of our business and the realities on the ground. We have opted for transparency, sharing both the progress we have made and the areas for improvement we have identified.
Contact the CSR team
Would you like to find out more about our CSR approach, make a suggestion or consider working with us?
